Insight is everything in business. Having the right tools to optimize business processes is the wish of every business analyst. While business intelligence as a discipline has existed for many years in enterprise computing, operational intelligence has emerged in recent years as the hot-button area for driving business optimization. The goal of operational intelligence (or business process intelligence) is to provide business analysts with real-time data related to business processes and activities as they are executed. This real-time information can then be used to optimize business processes by enabling them to make changes midstream to avert an interruption or avoid a bottleneck. Read our full post on operational intelligence at IT Briefcase.