The BPM Gap

I was never much of an artist. It didn’t matter what media I used – crayons, pencils, the occasional paint-by-numbers oil paint – I simply couldn’t create a realistic, compelling or even interesting piece of art. The story in sculpture class was even worse-most of my projects devolved into awkwardly-shaped bowls or inelegant renderings of animals that looked like they escaped from some mad scientist’s Botox laboratory.
In short, in my art projects, there was a gap between the goals I set out to achieve and the work (or implementation) that I did.
Unfortunately, that same type of gap can exist when it comes to IT projects. Or business projects. Or business and IT projects-especially business and IT projects like business process management (BPM), which typically require a wide variety of involvement from different IT and business stakeholders


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