Not only are today’s IT environments more complex than ever before, but the current economic climate is making it more difficult for IT organizations to easily and cost-effectively meet changing business requirements. What’s needed is a way for organizations to streamline business processes, increase efficiency, and empower business users, rather than IT, to be at the forefront of business process change. In many cases, this is where a good business process management (BPM) solution comes in.
Upside Research, Inc. recently interviewed a national government security organization that had a critical need to manage the security of files exchanged among users, screening out malware, malicious code, and viruses. In this ActiveVOS-BPM-Implementation-Study-Upside-Research, we’ll take a closer look at the organization, its challenges, and the solution, and the business impact from its BPM deployment.