Next Generation UI–Clear Skies Ahead by David A. Kelly
May 2006 : Profit Magazine
Next-generation usability makes users happier and more productive.
Sue Shaw knows the importance of usability. As the enterprise resource planning (ERP) applications architect at Shell Canada, she’s tasked with serving the IT demands of Shell Canada’s 4,200 applications users. She knows that the success or failure of an IT project comes down to one thing—value to the employee. “It’s really our employees who determine how effective a piece of software is,” says Shaw. “For them, it’s always about being able to get their jobs done quickly and accurately.”