Press Quotes

Improving the ‘P’ in BPM by Adding SOA – by IT Business Edge
November 5, 2007 | IT Business Edge
With David A. Kelly, founder and president, Upside Research, Inc., a Newton, Mass.-based business and technology research firm. Question: How has business process management changed in recent years? Kelly: Early on, BPM was often seen as an extension of workflow…

There’s no excuse to not back up files
– by Cindy Atoji
October 14, 2007 | Boston Globe

Hard drives have gotten smaller, lighter, faster, and easier to set up, said David A. Kelly, president and founder of Upside Research Inc., a Newton-based technology research company. “They’ve also increased dramatically in capacity,” he said. ” A few years ago, a 160 gigabyte hard drive was considered large. Now it’s easy to pick up a 500 gigabyte or even 750 gigabyte drive at your local office or electronics store.” The bulky, heavy, and multi-cord hard drives of the past have even evolved into devices that are suitable for a mobile workforce.

For the all-thumbs, nontechnical computer user, the basic step to using external hard drives is simple – plug the drive into your USB computer port on your PC or Mac and create folders or save files. Many come with additional software for backup, privacy, or drive management that you can install or set up, said Kelly. Using a USB memory stick is another inexpensive option. These are lightweight, portable data storage formats that can hold more than a CD (700 MB).

As boomers go gray, will big money mean better tech?
– by Candace Lombardi
October 9, 2007 | CNET
In July 2006, there were an estimated 89 million people age 50 and over in the U.S., according to the U.S. Census Bureau. But in the past that group, which traditionally might have had trouble programming a VCR, were of little interest to tech companies. That’s all changed. “This is the first tech-savvy retirement generation…Maybe they didn’t grow up with it as a teen and in college, but they have been living with it for the past 15 years,” said David Kelly, president and founder of Upside Research, a technology research company based in Newton, Mass.

Early Adopters Miss Out on Best Gadget Deals – by Kelli B. Grant
September 19, 2007 | SmartMoney
It’s in your wireless carrier’s best interest to push that hot new phone with all the extras, says David Kelly, president of Upside Research, a technology market research firm. “Web browsing, song downloads — you’ll use more minutes,” he says. But don’t fall for it. When it comes to mobile phones, prices fall faster than new technology is churned out. That’s especially true when the cellphone with the MP3 player that you want is available from more than one provider, or is in direct competition with the current must-have music-playing handset. Consider the Motorola RAZR V3, which debuted in 2004 at $500 with a new contract, $800 without. By early 2006, the phones were free with a new contract, and $150 without.

Ultimus Launches Adaptive BPM Suite™ Version 8 – by ebizQ
July 24, 2007 | ebizQ
“The BPM market is migrating beyond being just an IT necessity,?? said David A. Kelly, of Upside Research, Inc. “It is being used as a platform from which to do business and executives want to highlight that value via quantifiable results. The only way to ensure that companies are getting what they want and expect is by ensuring the technology adapts to the business and not the other way around.??

As the Software World Turns, Part 2: Tools and Technology – by Chris Maxcer
May 8, 2007 | TechNewsWorld
New pressures have forced application developers to constantly be on the lookout for ways they can deliver applications faster, leading to new methods of development. The pressure to produce quickly and under budget has also led to a fundamental shift in power — software developers are bringing new technologies to enterprise applications, and inexpensive or free open source tools are at the front line. Today’s IT organizations are essentially walking a tightrope — they’re trying to balance the need for delivering quality applications against what’s often a reduced or accelerated time frame,” David A. Kelly, president of Upside Research, told TechNewsWorld. “Most IT organizations do not have the luxury of having extended development periods for new or modified applications. The business typically needs IT or application support for new initiatives in a fixed time frame — or in many cases, they want it yesterday.”

In addition, there’s real pressure coming from IT budget constraints, Kelly noted. The new pressures have forced application developers to constantly be on the lookout for ways they can deliver applications faster, leading to new methods of development — for instance, the Agile methodology. Agile works on the idea of pushing out incremental changes to users quickly, letting organizations fix, change or fine-tune applications during the overall development phase.

As the Software World Turns, Part 1: Engineers In, Programmers Out – by Chris Maxcer
April 28, 2007 | TechNewsWorld
The role of the software developer is changing. A programmer may be a developer, or an analyst may fill the role of an architect. The reason is the proliferation of diverse business needs. “In the future, the real ‘developers’ will be offshore in India, China, Russia or some other far-off place, while the development managers, architects and business enablers will be here in America, helping to define, manage and deploy technology solutions that solve business problems,” David A. Kelly, president of Upside Research, told TechNewsWorld.

The IT Organization Of The Future – How Shifting Roles Are Changing The Face Of IT – by Christian Perry
January 19, 2007 | Processor
“Data center managers will assume not only their current role of deploying and managing business-critical data centers, but they will take on greater responsibility in terms of risk mitigation, security management, and business continuity,?? says David Kelly, president of Upside…

MP3s mix it up – by Jennifer E. O’Brien
December 11, 2006 | Albany Times-Union
Early reviews indicate that the Zune has an uphill struggle to match the iPod. David Kelly, a Massachusetts-based writer who reviews new technology for his Web site,, finds that while the Zune does have positive features like a large screen for viewing videos and a built-in FM tuner, they are outweighed by its bulky size, software issues and its incompatibility with any other online music services. (Microsoft followed Apple’s lead and offers an exclusive music service. Zune Marketplace is problematic, however, because songs purchased from iTunes or Napster cannot be played on the device.)

2006 in Review, Part 2: Search Wars Raged, Did Anything Change? – by Keith Regan
December 7, 2006 | E-Commerce Times
“Microsoft did not significantly change the game with the re-launch of its search capabilities this year,” David A. Kelly, president and founder of Upside Research, told the E-Commerce Times. “I believe the market essentially responded with a big yawn to Microsoft’s attempt to increase its share of the search market.”

Backup-It’s no fun but it’s easier to keep your computer data safe – by Julio Ojeda-Zapata

September 6, 2006 | St. Paul Pioneer Press
“Internet-based data backup is the wave of the future for consumers,” says David Kelly of Massachusetts-based Upside Research, which scrutinizes consumer …

As a Marketing Message, ‘Governance’ Now Rules – by Jennifer DeJong
March 15, 2006 | Software Development Times
“Governance implies strong management, good control and fiscal responsibility—all virtues that have become incredibly important in this post-Enron, SOX [Sarbanes-Oxley]-oriented, regulated environment,?? said Kelly. “Who wouldn’t want to have good governance over their IT, application or SOA investments???

On Its Face, ALM’s Appealing – by Jennifer DeJong
January 15, 2006 | Software Development Times
“Organizations that want to be competitive in the future are paying attention to ALM,?? said David Kelly, president of Newton, Mass.-based Upside Research….

Envisioning a paperless office – by Patrick Rucker
September 26, 2005 | Washington Examiner
Integrating BizFlow with Adobe Acrobat is an important innovation because Acrobat is so widely used, said David Kelly, president of Upside Research, a tech consulting firm in Boston. The new program will be able to interpret Acrobat documents, “take that…


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